Popular Articles
Unable to see drop down menu in RMS
Problem: Drop downs are unaccessible Windows within RMS are cut out Solution: Changing the display settings to default view. This is achieved by right clicking on the desktop Display Settings Ensure Scale and Layout are set to 100% (default)
Error: Print Direct to Printer is Not Yet Set
From the Main Property List Page Click on the Correspondence Menu Select "print Direct to printer" and make sure it is checked.
ESP - Reprint Bill/Invoice
Select Property Edit of desired property Click the Fees Button Select the Type of Fee you want to reprint Bill (Registration, Permit, etc) Click "Reprint Last Bill"
Local Printers not Showing in ESP via Parallels
When a connection is slow, sometimes Parallels does not capture all of the local printers. The Solution is to turn off Printer Caching in Parallels. This will make the startup at the beginning of the day slightly slower as it forces Parallels to ...
Mutual Aid Agencies do not show up in Aid Received on NFIRS 1 Form
From the NFIRS Incident List Screen, Go to the File Menu and Choose Aid Agencies. For Agencies to show up in the Aid Received list, a Station Number must be entered (and must be unique). Once you add in their Station Number (or add one), the Agencies ...